Yuan-Mao Kao
Assistant Professor of Operations & Decision Analytics
Narendra Paul Loomba Department of Management, Zicklin School of Business, Baruch College, City University of New York (CUNY)
Room 9-253, 55 Lexington Ave, New York, NY 10010
(646) 312-3681
About
I am an assistant professor of Operations Management at the Zicklin School of Business, Baruch College, CUNY. My current research focuses on dynamic control, demand learning, and mechanism design by pricing. Prior to joining Zicklin, I obtained my Ph.D. degree at Fuqua School of Business, Duke University. I also got a M.S. degree in Industrial Engineering and a B.B.A. degree in Business Administration from National Taiwan University.
Research Interests
- Dynamic pricing, revenue management, supply chain management, operations-finance interface
- Statistical learning, exploration-exploitation, mechanism design, consumer choice models
Research Papers
- Impact of Information Asymmetry and Limited Production Capacity on Business Interruption Insurance, with N.B. Keskin and K. Shang (2022), Management Science, 68(4), 2824-2841.
- Accepted at the 2018 MSOM iFORM SIG Conference
- Price Competition in Global Channels: Considering the Effect of Parallel Trade, with Y. Yang, S.-F. Cheng, and C.-H. Wu (2025), Annals of Operations Research. Advance Online Publication.
- Manuscript available upon request
- Bayesian Dynamic Pricing and Subscription Period Selection with Unknown Customer Utility, with N.B. Keskin and K. Shang, under minor revision in Operations Research.
- Dynamic Pricing of Split Stays, with Y. Zhuang and A. Asadpour.
Working Projects
- Pricing and Allocation of Presale Vouchers, with Y. Zhuang and A. Asadpour
- Dynamic Control of Add-On Services in Queueing Systems, with C.-A. Lin
- Revenue Sharing and Strategic Promotion on Digital Platforms, with I.E. Elver
- Personalized Dynamic Pricing of Subscription Services with Learning Endogenous Customer Features
Teaching
Baruch College, City University of New York
- Service Operations Management
- Undergraduate core course in Zicklin School of Business
- Taught in Fall 2021, Spring 2022, Fall 2022, Spring 2023, Fall 2023
- Foundations of Predictive Analytics and Decision Modeling
- Undergraduate core course in Zicklin School of Business
- Taught in Spring 2024 and Spring 2025
Graduate Center, City University of New York
- Stochastic Optimization: Dyanmic Models
- PhD core course in the Operations & Decision Analytics program
- Taught in Fall 2022 and Fall 2024
- Stochastic Modeling: Fundamentals
- PhD core course in the Operations & Decision Analytics program
- Taught in Fall 2025